
Service Agreement
Review our car rental service agreement for a smooth and secure rental in Koh Chang, Thailand. Learn about terms, deposits, and policies before booking.
Service Agreement with Thai Travel Buddy
1. Deposit & Identification
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A valid original passport or a cash deposit of 15,000 baht is required.
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To confirm your booking, provide a photo of your passport or driver’s license.
2. Vehicle Use & Responsibilities
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Tire damage caused by nails or sharp objects is not covered by insurance and must be paid for by the renter.
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All vehicles are insured. In the event of an accident, repairs are covered by the insurance company, but the renter must compensate for the downtime during repairs (up to a maximum of 30,000 baht).
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Vehicles must not leave Koh Chang without a special agreement.
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All vehicles come with automatic transmission.
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If a child seat is needed, please inform us in advance.
3. Pickup & Return Service
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Free delivery and return to major Koh Chang resorts for rentals of 2 days or more.
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Standard delivery and pickup fees:
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Klong Son – 500 baht
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Lonely Beach – 500 baht
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Bailan – 600 baht
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Bang Bao – 750 baht
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East Coast – 1,800 baht
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Long-term rental discounts available (starting from a 1-month contract).
4. Rental Rules & Warnings
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No smoking inside the vehicle.
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Driving under the influence of alcohol or drugs is strictly prohibited.
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Turn off the air conditioner when driving with windows open.
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Pet policy: A 500 baht cleaning fee applies if traveling with pets.
By renting a vehicle, you agree to abide by these terms.